1.  PLEASE CHECK THE NAME OF PASSANGERS, ITINERARIES ON THIS DOCUMENT AND FLIGHT COUPONS. The airlines may reject the boarding if the name does not match with the passport.

2.  CHECK-IN - We, Union Air Service, Inc. suggest passengers to complete check-in at least 1 hour prior to domestic flights and 2 hours prior to international flights. It is passengers’ responsibility for any lost or inconvenience due to late check-in.  Airlines and refunds are strictly not applicable. Please give yourself ample time before departure especially during the peak seasons.

3.  RECONFIRM - It is passenger’s responsibility to reconfirm their onward and returning flight. Failure to reconfirm may result in the cancellation of your reservation. Please reconfirm your flight and schedule directly with airlines’ office especially during the peak seasons. If you break your itineraries for more than 72 hours at any point, please reconfirm your flight. To do so, please inform the airline office at the point where you intend to resume your itineraries at least 72 hours prior to departure. As for group discount ticket, the passenger’s name list will not appear in the airline’s computer until 4 or 5 days before the departure.

4.  OPEN TICKETS - The passengers should travel on their own risk while traveling on an open ticket with regards to obtaining the reservation.

5.  PREPAID TICKETS - If your travel arrangements involve with prepaid tickets, pick up tickets at an airline ticket counter.  Most airlines require a mandatory non-refundable service charge.

1.  We, Union Air Service, Inc. acts as the travel agency, issued this invoice in the sole capacity of agent for the owners, wholesalers and/or contractors who are to furnish the transportation and/or contractors who are to furnish the transportation and/or other services specified.  Their names appear on the face of this document and are referred to as suppliers. As agent, the sole financial liability of the Agency is limited to the amount of commission it receives from said suppliers in arranging said transportation and/or services on behalf of the name client. If any supplier shall cancel the specified transportation and/or other services for any reason other than financial insolvency the Agency is bound to refund all deposits received on behalf of the named Client, upon advice and or refund from the said Supplier.

2.  TO CHANGE OR CANCELL FLIGHT ITINERARY - Most discount tickets have travel restrictions and may have a penalty for change or cancellation. Failure to comply with the restrictions may result in an increase in fare and/or additional cost to you. To change or cancel your flight itinerary call Union Air Service or the airline you are scheduled to take.

3.  CANCELLATION OF TRANSPORTATION OR TRAVEL SERVICES - Upon cancellation of the transportation or travel services, where the passenger is not at fault and has not canceled in violation of any terms and conditions previously clearly and conspicuously disclosed and agreed to by the passenger, all sums paid to the seller of travel for services not provided will be promptly paid to the passenger, unless the passenger advises the seller of travel in writing, after cancellation. This provision does not apply where the seller of travel has remitted the payment to another registered wholesale seller of travel or a carrier, without obtaining a refund, and where the wholesaler or provider defaults in providing the agreed-upon transportation or service. In this situation, the seller of travel must provide the passenger with a written statement accompanied by bank records establishing the disbursement of the payment, and if disbursed to a wholesale seller of travel, proof of current registration of that wholesaler.

4.  UNFORSEEN CIRCUMSTANCES - We will not be responsible for any flight cancellations due to any unforeseen circumstances such as natural disasters, outbreak of war, curfews, riots, strikes, hijack and alterations in the airlines’ flight schedule.

5.  OVERBOOKING - At times, due to excess of overbooking on with the airlines, they may cancel your reservation and in such a case, we will not be responsible.

6.  We are not responsible for lost, theft and damages to the airline’s ticket which may affect one from taking the flight. In such a case, re-issue and refunds will not be done.

7.  We are not responsible for any omission on your part, such as not renewing your passport, obtaining proper visa, or any immigration conflicts, especially for those traveling on one way ticket.

8.  AIRLINE BANKRUPTCIES - If an airline declares bankruptcy, Union Air Service is not allowed to refund tickets on airlines which have declared bankruptcy. Money given to a travel agent immediately becomes the property of the airlines, and we are required by laws to comply with the airlines’ orders.

9.  TCRF DISCLOSURES - This transaction is covered by the California Travel Consumer Restitution Fund (TCRF) if the seller of travel was registered and participating in the TCRF at the time of sale and the passenger is located in California at the time of payment. Persons not residing in California at the time the transportation and/or travel service was purchased are not eligible for restitution from the TCRF. Eligible passengers may file a claim with TCRF if the passenger is owed a refund of more than $50 for transportation or travel services which the seller of travel failed to forward to a proper provider or such money was not refunded to you when required. The maximum amount which may be paid by the TCRF to any one passenger is the total amount paid on behalf of the passenger to the seller of travel, not to exceed $15,000. A claim must be submitted to the TCRF within six months after the scheduled completion date of the travel. A claim must include sufficient documentation to prove your claim and a $35 processing fee. Claimants must agree to waive their right to other civil remedies against a registered participating seller of travel for matters arising out of a sale for which you file a TCRF claim. You may request a claim form by writing to: Travel Consumer Restitution Corporation, P.O. Box 6001, Larkspur, CA 94977-6001.

TEL: (562) 290-8719, FAX: (562) 290-8847

3703 Long Beach Blvd., E-12
Long Beach, CA 90807, USA